What you can contact us about
- Account access or sign-in issues
- Bug reports or unexpected behavior
- Questions about subscriptions or billing
- General feedback about the product experience
1+1 Support
Need help with 1+1?
For account issues, bug reports, subscription questions, or general product support, contact us here. We will do our best to respond as soon as possible.
Contact Us Privacy Policy Terms of ServiceWhen you write to us
Please include your device type, app version if available, and a short description of what happened. Screenshots are helpful when relevant.
中文支持
如果你在使用 1+1 时遇到问题，或想反馈建议、账号相关问题、订阅问题，都可以发送邮件联系我们。
Important note
1+1 is not a crisis or emergency service. If you are in immediate danger or need urgent medical or mental health support, contact local emergency services or a qualified professional right away.